OpenInvest, a J.P. Morgan Chase company, is a values-based financial services leader with a mission to align capital with social and environmental values. Founded in 2015 by FinTech and ESG veterans, OpenInvest’s platform unlocks a personalized and engaging end-to-end client experience, including dynamic custom indexing, impact reporting, proxy voting, and more.

Formerly a Public Benefit Corporation and supported in our mission by some of the biggest names in Silicon Valley like YCombinator, Andreessen Horowitz, and QED, OpenInvest was acquired by JPMC in June of 2021. JPMC services are used in half of all American households: join us to help design and offer sustainable finance solutions on the greatest scale, nationwide and across the world.

Visas: OpenInvest is unable to apply for new visas for candidates, but existing visas can be transferred

Note to candidates: You will be hired as an employee of J.P. Morgan Chase

Location: Anywhere in the US

OpenInvest is seeking a System Administrator reporting to the IT Manager. In this role, you will be the point of contact for system performance and maintenance. The right candidate will have previous experience as a system administrator or equivalent role. Some day-to-day responsibilities will include monitoring MDM software, working with the SecOps team, troubleshooting, and providing technical support where needed.

What You’ll Do

• Monitor system performance to ensure everything runs smoothly and securely

• Research and recommend new approaches to improve computer systems

• Providing technical support when requested

• Document any process that employees need to follow in order to successfully and securely work within the computing system

• Ensure data is stored securely and backed up regularly

• Troubleshoot hardware and software

• Risk mitigation planning

Who You Are

• At least 4 years experience in the IT field, ideally at a late-stage startup or large company (200+ FTE)

• At least 2 years experience as an IT Admins or IT Support Specialist with Admin privileges.

Ideal Candidate

• Excellent problem-solving capabilities

• Excellent communication skills

• Proactive team player

• Comfortable working autonomously

• Well-honed critical thinking skills

Nice to Haves

• Thorough understanding and experience with ticketing software (Jira, Zendesk, etc)

• Experience working in GSuite, Microsoft Office, Intune, and MDM software. OS experience Windows and MAC

• Innately comfortable in both Mac Linux systems

• Knowledge and comfortability working in AWS

• Bachelor's Degree in IT related field

• Certification(s) in IT-related tools

Company Culture

OpenInvest’s core values are:

• Pursuing a challenging mission

• Thriving on transparency

• Maintaining high standards of integrity

• Guaranteeing the right to be heard

• Prioritizing personal growth

• Prioritizing diversity and inclusion

We aim to build a culture just as open and accountable as our products. We hold ourselves and our colleagues to high standards in how we treat each other, our communities, and our clients. As part of our team, you are willing to work hard, handle various responsibilities as necessary, and be passionate about long-term, company-wide goals. OpenInvest is an Equal Opportunity Employer. We value a diversity of perspectives and backgrounds in our team and culture.

OpenInvest is committed to supporting the needs of its candidates and employees. Please don’t hesitate to ask if there are any accommodations we can make for you either during the hiring process or upon joining the company.

Additional Information

• We also encourage you to apply for this opportunity on the JPMorgan Chase Careers page.